These are pre-authorized credits made to your KOHO account once you send your direct deposit details to your payroll department/employer/government agency. Also known as a Direct Load or Pre-Authorized Credit (PAC).
From the KOHO app:
In-app, click the $ symbol > Set up direct deposit > and download the direct deposit void cheque. Then, ask your payroll department to have all or a portion of your paycheque go directly to your KOHO account.
Make sure your employer is using the exact information that is on your direct deposit form. The payee name on the direct deposit must match the name on your KOHO account.
Check that the direct deposit will be within your KOHO account's velocity limits.
From the web portal:
Login via web.koho.ca/login and select Set up direct deposits under Add Funds on the right-hand side.
Note the Account number, Transit number, and Institution number from your direct deposit information. Then, ask your payroll department to have all or a portion of your paycheque go directly to your KOHO account using this account information.
Make sure your employer is using the exact information that is on your direct deposit form. The payee name on the direct deposit must match the name on your KOHO account.
🚨 Important: We require the name on the deposit to match the name of the KOHO account holder. Since KOHO is a financial service and not a bank, we, unfortunately, do not have a swift code or IBAN number, nor can we accept international wire transfers.